It is important to choose a colour that will match with your existing hair. Please use one of the following two options:
Option 1: Send a hair Sample
We can match your hair colour accurately using a sample from your own hair. If possible, we recommend taking a cutting of hair 2-3" long and approx. the width of a pencil. The more hair you can provide, the easier it will be for us to analyse the colour.
If your hair is the same colour all over, please simply provide one sample. However, if your hair colour varies in different areas, i.e. you have more grey in the lower sides, please cut a sample from each area and label them clearly detailing which part of the head it came from, i.e. front, top, sides, etc.
Please make sure the hair is clean. This is important because oily hair will not show its true colour.
Option 2: Order a colour chart
If you are unable to provide a sufficient sample, we can provide a colour chart which will give you the opportunity to browse through numerous colours and select the perfect match for you.
When using the colour chart, please check the colour in both artificial light and natural daylight.
If your hair is not completely grey, i.e. you still have some of your original hair colour, you will need to decide how much grey hair should be incorporated into your system. This is known as the 'Grey Percentage'.
You can control the exact amount of grey hair required and you can determine exactly where you would like the grey hair to be added. There are six areas where you can incorporate grey hair: front, top, crown, back, temple, and sides. You can choose the exact percentage of grey hair you would like added to each area.
Firstly, you will need to determine your original hair colour using the methods outlined above (Option 1 or 2). Also, it is important for the cutting to include a sample of your grey hair, so we can analyse the precise shade of grey. Secondly, you will have to decide how much grey to incorporate and in which areas you would like the hair added.
If you are unsure what percentage of grey hair to add, you can order a grey percentage chart, which will show you the various percentages of grey mixed with coloured hair. This will give you an accurate visual indication of how much grey you should specify.
If you would like to incorporate highlights, please send us a sample of your main hair colour and the highlight colour. Please indicate on the order form, the percentage of highlights you require and in which areas you would like them added (e.g. front, top, back, sides).
If you would like a specific type of highlight pattern/distribution (i.e. spot highlights, slices, etc.), please can you supply a photo showing the type of highlights you require - a visual guide will ensure that we can accurately match your specific requirements.
If you would like help customising your order, please feel free to give us a call and we will happily guide you through the options:
Telephone: 0800 014 8085 (Monday-Friday: 9am - 5pm)
Telephone: 740-337-4470 (Monday-Friday: 9am - 5pm)